Transportation Policy for STRENGTH HAVEN LLC
Effective Date: [Insert Date]
At STRENGTH HAVEN LLC, we are committed to ensuring that your orders are delivered promptly and securely. This Transportation Policy outlines the details of our shipping and delivery process, so you know what to expect when shopping with us.
1. Shipping Locations
We currently ship to all addresses within the United States. Unfortunately, we do not offer international shipping at this time.
2. Order Processing Time
- Orders are processed within 1-3 business days (Monday through Friday, excluding holidays).
- Orders placed after 3:00 PM (CST) or on weekends/holidays will begin processing the next business day.
- Once your order is processed and shipped, you will receive an email confirmation with tracking details.
3. Shipping Methods and Delivery Times
Shipping Method | Estimated Delivery Time | Cost |
---|---|---|
Standard Shipping | 5-7 business days | Flat rate: $6.99 |
Expedited Shipping | 2-3 business days | Flat rate: $14.99 |
Free Standard Shipping | 5-7 business days | For orders over $75 |
Delivery times are estimates and may vary due to weather, holidays, or unforeseen circumstances.
4. Free Shipping Eligibility
Orders totaling $75 or more (before taxes and discounts) qualify for free standard shipping. Free shipping is available only for deliveries within the United States.
5. Tracking Your Order
Once your order has shipped, you will receive an email with a tracking number. Use this number to monitor the progress of your shipment via the carrier’s website. If you do not receive tracking information, please contact us at sports@nobleessen.shop.
6. Shipping Restrictions
- We do not ship to P.O. Boxes or APO/FPO addresses.
- It is the customer’s responsibility to provide accurate shipping information at checkout. STRENGTH HAVEN LLC is not liable for delays or lost shipments due to incorrect or incomplete addresses.
7. Delayed or Lost Shipments
While we partner with trusted carriers to ensure timely delivery, delays may occur due to factors beyond our control. If your package is delayed or lost, please contact us at sports@nobleessen.shop or call 680-600-3421, and we will assist in resolving the issue.
8. Damaged or Missing Items
If your order arrives damaged or with missing items:
- Notify us within 7 days of delivery.
- Provide your order number and photos of the damaged package/items.
- We will arrange for a replacement or refund at no additional cost to you.
9. Cancellations
Orders can be canceled before they are shipped. To request a cancellation, contact us as soon as possible at sports@nobleessen.shop. Once an order has shipped, cancellations are no longer possible, but you may return the item upon receipt.
10. Changes to This Policy
We reserve the right to update or modify this Transportation Policy at any time. Updates will be posted on this page with the revised effective date.
Contact Us
If you have any questions or concerns about our Transportation Policy, feel free to contact us:
- Email: sports@nobleessen.shop
- Phone: 680-600-3421
- Address: 2400 Spring Rain Dr Apt 336, Spring, TX, 77379
Thank you for choosing STRENGTH HAVEN LLC. We are dedicated to providing you with reliable and efficient shipping services!